Are we in a recession?

According to the definition of two consecutive quarters with negative GDP growth, we entered a recession starting in Summer 2022. There’s no doubt about it – the last several years have been an economic and social rollercoaster. When things are uncertain and the word “recession” gets thrown around, you’re bound to feel some anxiety.

As a business owner, you know your bread and butter is those returning customers! While new customers are exciting, it’s the ones that keep coming back that make up the foundation for a good, lasting business. 

Great customer service is at the heart of any successful venture. How you and your team interact with customers, clients, and partners builds — or destroys — a good reputation.