3 min read

7 Customer Service Statistics That Are Kind Of Shocking

By The Grind Team on May 31, 2022 11:25:06 AM

As a business owner, you know your bread and butter is those returning customers! While new customers are exciting, it’s the ones that keep coming back that make up the foundation for a good, lasting business. 

Topics: customer service exceptional customer service Featured Articles small business
4 min read

The Take: 10 Winning Phrases to Up Your Customer Service

By The Grind Team on Nov 9, 2021 9:45:00 AM

Great customer service is at the heart of any successful venture. How you and your team interact with customers, clients, and partners builds — or destroys — a good reputation.

Topics: customer service Featured Articles The Take

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