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3 min read

7 Essential Recession Strategies for Thriving Entrepreneurs

By The Grind Team on Jan 10, 2023 11:30:00 AM

Are we in a recession?

According to the definition of two consecutive quarters with negative GDP growth, we entered a recession starting in Summer 2022. There’s no doubt about it – the last several years have been an economic and social rollercoaster. When things are uncertain and the word “recession” gets thrown around, you’re bound to feel some anxiety.

Topics: customer service entrepreneurship recession strategy Featured Articles managing teams leadership
3 min read

7 Customer Service Statistics That Are Kind Of Shocking

By The Grind Team on May 31, 2022 11:25:06 AM

As a business owner, you know your bread and butter is those returning customers! While new customers are exciting, it’s the ones that keep coming back that make up the foundation for a good, lasting business. 

Topics: customer service exceptional customer service Featured Articles small business
4 min read

The Take: 10 Winning Phrases to Up Your Customer Service

By The Grind Team on Nov 9, 2021 9:45:00 AM

Great customer service is at the heart of any successful venture. How you and your team interact with customers, clients, and partners builds — or destroys — a good reputation.

Topics: customer service Featured Articles The Take

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